Your watch's condition
Describe the watch type, its current symptoms, and any visible damage or changes in timekeeping to help identify relevant inspection and repair options.
Contact
Let's discuss the care your watch needs.
Contact Maison de Temps to ask about watch repairs, movement servicing, battery replacement, or routine maintenance. Describe the issue and share any available details about your timepiece so our team can help you understand the possible service options and next steps.
Contact details
Watch repair inquiries
Contact Maison de Temps to discuss repair assessments, watch servicing, maintenance options, and service arrangements.
Email
[email protected]
Phone
+1 (847) 485-7474
Hours
Contact us to confirm current watch service and assessment hours.
Watch service questions
Mechanical and quartz watch repairs, movement servicing, battery replacement, bracelet adjustments, case and crystal condition, repair estimates, and parts availability.
How to prepare for your inquiry
Sharing a few details about your timepiece can help us understand the reported problem and discuss relevant inspection or repair options.
- Watch brand, model, and movement type, if known.
- A description of the issue, such as stopped operation, inaccurate timekeeping, unusual sounds, or visible damage.
- Any known repair history, recent impact, moisture exposure, or previous maintenance.
- Your main concerns, including repair priorities, replacement components, expected timeframe, and budget considerations.
Service estimates
Discuss the recommended work, possible replacement parts, expected costs, and estimated completion time before authorizing a repair.
Watch assessment
Arrange an assessment to examine the movement, case, crystal, crown, or bracelet and determine which maintenance or repair procedures may be appropriate.
Long-term care
Ask about routine servicing, accuracy checks, battery replacement, component wear, and water-resistance testing where applicable to your particular watch.