Terms of Use

Website information and repair details

This website provides general information about watch diagnostics, mechanical movement repairs, battery replacement, routine maintenance, bracelet adjustments, component replacement, and related services. Descriptions are intended to help visitors understand available service options and prepare questions about their timepieces. Repair costs, diagnostic fees, turnaround times, component availability, service procedures, and warranty conditions may vary depending on the watch and the work required. Details should be confirmed directly with Maison de Temps before a repair decision is made. Website content alone does not constitute a repair authorization, a confirmed appointment, or a binding offer to service a particular timepiece.

Acceptable use of the website

1. Do not misuse the website, attempt unauthorized access, introduce malicious code, disrupt its operation, or interfere with other visitors' use of its pages and resources.
2. Review available service descriptions, diagnostic procedures, repair estimates, payment requirements, component options, and applicable service terms before authorizing work on your timepiece.
3. Use the contact page to ask questions about watch symptoms, repair options, maintenance procedures, estimated costs, service timing, replacement parts, or other watch-related matters.
4. Do not treat website descriptions or general examples as confirmation that a specific component, repair method, price, or completion date is available. Request confirmation of material details before relying on them.
5. Do not reproduce, modify, distribute, or otherwise use website content in a way that violates applicable law or the rights of another person or organization.

Watch repairs and service authorizations

A repair inquiry or assessment request does not by itself authorize repair work or guarantee that a particular service can be completed. Any repair arrangement is subject to inspection of the timepiece, confirmation of the required work, component availability, and the terms agreed by the relevant parties. Before authorizing service, customers should review the diagnostic findings, estimated costs, expected turnaround, replacement component requirements, payment obligations, applicable warranty conditions, and any potential additional charges. Additional work beyond the approved scope should be clarified before proceeding. Where a written service agreement or estimate applies, its provisions govern the service arrangement to the extent permitted by applicable law.

Limitations of general information

Watch care descriptions and website materials are provided for general informational purposes and do not constitute a definitive diagnosis or a guarantee that a particular repair will resolve every performance issue. The condition of a watch, the availability of compatible components, previous repairs, wear, moisture exposure, and movement complexity may affect the appropriate service approach. Customers should have their timepieces assessed when symptoms require professional attention. Maison de Temps does not guarantee uninterrupted website access, error-free content, or that every published service detail will remain unchanged. Nothing in these terms excludes or limits a right or responsibility that cannot lawfully be excluded or limited.

Updates to content and terms

Website pages, service descriptions, repair options, component information, and these terms may be revised as workshop procedures, service availability, or applicable requirements change. Updated content will be published on the website when appropriate. Visitors should review the current version before relying on information or proceeding with a repair inquiry. Changes to an approved service arrangement remain subject to the agreed terms and any applicable legal requirements.

Contact and questions

If you have questions about these terms, the accuracy of watch repair information, or a proposed service arrangement, contact Maison de Temps through the contact page. Please describe your timepiece and the issue or service you are asking about so your inquiry can be directed appropriately. Any specific diagnosis, component availability, pricing, payment, or service commitment should be confirmed before you authorize work.